7u788 Terms & Conditions

1. Introduction and Acceptance

These Terms & Conditions (the "Terms") constitute a legally binding agreement between you (the "Player" or "User") and 7u788 (the "Platform", "we", "us", or "our") governing your access to and use of the website located at https://7u788.io and all associated services, features, content, and functionality (collectively, the "Service").

By accessing the 7u788 platform, registering an account, making a deposit, placing a wager, claiming a bonus, or otherwise using any part of the Service, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be legally bound by them. If you do not agree to any part of these Terms, you must immediately cease using the 7u788 platform.

2. Eligibility and Account Registration

To register and maintain an account on the 7u788 platform, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. Use of the 7u788 platform by persons under the age of 21 is strictly prohibited.
• You must be legally permitted to participate in online gambling activities under the laws applicable in your jurisdiction.
• You must not be a current employee, contractor, director, or close relative of a current employee or director of 7u788.
• You must not have been previously excluded or banned from the 7u788 platform.
• You must provide accurate, current, and complete information during the registration process. Providing false information constitutes an immediate breach of these Terms.

Each individual is permitted to hold only one account on the 7u788 platform. The creation of multiple accounts — whether under the same or different personal details — is strictly prohibited and will result in the suspension of all associated accounts and the forfeiture of all balances and bonuses held therein.

7u788 reserves the right to request identity verification documents at any stage of the account lifecycle. This process — commonly referred to as Know Your Customer (KYC) verification — may require you to submit a copy of a government-issued photo identification document, proof of residential address , and proof of payment method ownership. Failure to complete KYC verification within the requested timeframe may result in withdrawal restrictions or account suspension.

3. Account Security and Responsibilities

You are solely responsible for maintaining the confidentiality of your 7u788 account credentials, including your username and password. You must not share your login details with any third party under any circumstances. 7u788 will never ask you to disclose your password via email, chat, or any other communication channel.

You agree to notify 7u788 support immediately if you suspect that your account has been accessed without your authorisation. Until such notification is received, all activity conducted through your account — including wagers placed and withdrawals requested — will be treated as authorised by you.

• Use a strong, unique password for your 7u788 account that is not shared with any other online service.
• Do not access your 7u788 account from shared, public, or unsecured devices or networks.
• Enable all available account security features, including OTP verification for new device logins.
• Log out of your account fully when your session is complete, particularly on shared devices.

4. Deposits, Withdrawals and Payment Methods

All financial transactions on the 7u788 platform are denominated in Bangladeshi Taka (BDT). 7u788 does not accept deposits or process withdrawals in foreign currencies. The following payment methods are currently supported for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank.

4.1 Deposits

Deposits made via mobile wallet services such as bKash and Nagad are typically credited to your 7u788 gaming balance within seconds of the transaction being confirmed. Bank transfer deposits may take longer depending on the processing times of the originating financial institution. Minimum and maximum deposit limits applicable to each payment method are displayed within the 7u788 cashier interface.

You may only deposit funds into your 7u788 account using a payment method that is registered in your own name. Deposits made using payment instruments belonging to third parties — including friends, family members, or joint account holders — are prohibited and will be treated as a breach of these Terms.

4.2 Withdrawals

Withdrawal requests are processed by the 7u788 payments team during operational hours. Withdrawals will only be returned to the same payment method used for the corresponding deposit unless otherwise approved by 7u788 following a KYC review. 7u788 reserves the right to request additional identity verification before processing any withdrawal request.

Funds subject to active bonus wagering requirements are not eligible for withdrawal until the applicable rollover conditions have been fully met. Attempting to withdraw bonus funds before meeting wagering requirements will result in the forfeiture of the bonus balance.

4.3 Taxes and Charges

7u788 does not deduct taxes from player winnings at the point of withdrawal. Players are solely responsible for reporting any winnings and paying any applicable taxes or levies in accordance with the laws of Bangladesh. 7u788 accepts no liability for any tax obligations that may arise from a player's use of the platform.

5. Bonuses and Promotions

7u788 offers various promotional bonuses to new and existing players from time to time, including but not limited to welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions. All promotions are subject to specific terms and conditions that will be published alongside each offer.

• Bonuses are credited in BDT to a designated bonus balance within your 7u788 account.
• Each promotion will specify a wagering requirement (rollover) that must be completed before any bonus-derived winnings may be withdrawn.
• Bonus funds and associated winnings may only be used for wagering on games and markets designated as eligible within the specific promotion terms.
• 7u788 reserves the right to withdraw any bonus offer at any time prior to it being claimed by a player.
• Bonuses may not be transferred between accounts or converted to cash without satisfying the applicable wagering requirements.
• In the event of any dispute regarding a bonus, the decision of 7u788 management is final.

6. Betting and Gaming Rules

All bets and wagers placed on the 7u788 platform are subject to the specific rules governing the relevant game or sports market. By placing a bet, you confirm that you have reviewed and accepted the applicable game rules. Game rules are accessible from within each game interface and the 7u788 sports betting section.

6.1 Sports Betting

Sports betting markets on 7u788 cover cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures), football, kabaddi, and other international sports. Odds are subject to change prior to the commencement of an event. Once a bet has been accepted and confirmed, it is binding regardless of subsequent odds movements. In-play bets are accepted subject to the availability of the relevant market at the time the bet is placed.

In the event of an event being abandoned, postponed, or voided, bets will be settled in accordance with the specific settlement rules for that market. 7u788 reserves the right to void any bet placed on an event where the outcome was known at the time of placement, where the odds were published in error, or where evidence of match-fixing or corruption is identified.

6.2 Casino Games

All digital casino games on the 7u788 platform operate using certified random number generator (RNG) technology. RNG outcomes are statistically independent and cannot be predicted or influenced. Live dealer games are provided by third-party studio operators including Evolution Gaming, Pragmatic Play Live, and Ezugi, and are subject to the rules and procedures of those studios.

In the event of a technical malfunction during a game session — including disconnection, software error, or incomplete round — the bet will be settled in accordance with the game provider's stated procedures for incomplete rounds. 7u788 does not guarantee uninterrupted access to any specific game at any time.

7. Prohibited Conduct

The following conduct is strictly prohibited on the 7u788 platform. Breach of any of the following provisions may result in immediate account suspension, permanent ban, and forfeiture of all balances:

• Registering more than one account, or registering on behalf of another person.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using the platform if you are under 21 years of age.
• Using automated software, bots, scripts, or any other artificial means to place bets or interact with the platform.
• Engaging in arbitrage betting, matched betting using bonus funds, or any systematic strategy intended to exploit promotional offers.
• Colluding with other players, dealers, or any third party to gain an unfair advantage.
• Engaging in any form of money laundering, fraud, or use of the platform for any illegal financial activity.
• Attempting to reverse-engineer, hack, or interfere with the technical operation of the 7u788 platform.
• Using chargeback mechanisms or payment disputes as a method of recovering funds wagered legitimately.
• Threatening, harassing, or abusing 7u788 staff or other users in any communication channel.

8. Intellectual Property

All content on the 7u788 platform — including but not limited to the website design, graphics, logos, game interfaces, text, software, and data — is the intellectual property of 7u788 or its licensed content providers. Nothing in these Terms grants you any right to use, reproduce, modify, distribute, or exploit any of this content for any purpose other than your personal, non-commercial use of the platform.

The 7u788 brand name, logo, and associated marks are proprietary identifiers of the platform. You may not use these marks in any context without the prior written consent of 7u788.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 7u788 excludes all liability for any direct, indirect, incidental, consequential, or punitive losses arising from your use of the platform, including but not limited to:

• Loss of funds as a result of gambling activity, including sports betting outcomes and casino game results.
• Technical failures, including server outages, disconnections, or software malfunctions, whether or not within 7u788's control.
• Losses arising from your failure to safeguard your account credentials.
• Inaccuracies in odds, game results, or account balance displays caused by technical error, where those errors are subsequently corrected.
• Any delay in the processing of deposits or withdrawals attributable to third-party payment processors or banking institutions.

Nothing in this clause limits 7u788's liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.

10. Privacy and Data Protection

The collection, storage, and use of your personal data by 7u788 is governed by our Privacy Policy, which forms part of these Terms by reference. By registering an account on 7u788, you consent to the processing of your personal data in accordance with the Privacy Policy. We encourage you to read the Privacy Policy carefully before creating your account.

7u788 will never sell your personal data to third parties. Data is shared only where required for payment processing, KYC verification, fraud prevention, or compliance purposes, and always in accordance with applicable data protection obligations.

11. Responsible Gaming

7u788 is committed to promoting responsible gambling. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available directly from your account settings.

If you believe that your gambling has become a problem, or if someone you know is experiencing difficulties with gambling, we encourage you to make use of 7u788's self-exclusion facility immediately and to seek appropriate professional support. For more information, please visit our Responsible Gaming page. 7u788 strictly enforces its 21+ age policy and will not knowingly permit persons under the age of 21 to register or maintain an account.

12. Account Suspension and Termination

7u788 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including but not limited to circumstances where:

• A breach of these Terms has been identified or is reasonably suspected.
• Fraudulent, deceptive, or illegal activity is suspected in connection with the account.
• The account holder fails to complete required KYC verification within a stipulated timeframe.
• The account is found to belong to a person under the age of 21.
• A self-exclusion request has been submitted by the account holder.

In the event of account closure due to a breach of these Terms, any remaining balance may be withheld pending investigation. Where the breach involves fraud or prohibited conduct, 7u788 reserves the right to forfeit the entire account balance.

Players who wish to close their account voluntarily may do so by contacting 7u788 support. Upon voluntary closure, any eligible real-money balance (net of any active bonus balance that has not met wagering requirements) will be returned to the player's registered payment method.

13. Amendments to These Terms

7u788 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material in nature, 7u788 will endeavour to provide reasonable advance notice via the platform or by email to the address registered on your account. Continued use of the 7u788 platform following any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any changes.

14. Governing Law and Disputes

These Terms & Conditions shall be interpreted and enforced in accordance with applicable law. In the event of any dispute arising from your use of the 7u788 platform, you agree to first attempt resolution through direct communication with the 7u788 support team. 7u788 is committed to resolving complaints promptly and fairly. Please contact our support team with full details of your complaint and we will respond within a reasonable timeframe.

If a dispute cannot be resolved through direct support channels, the parties agree to seek resolution through good-faith negotiation before pursuing any formal legal remedy. 7u788's decisions on matters relating to game outcomes, bonus eligibility, and account status are final once all available internal review processes have been exhausted.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 7u788 support team. Our English-language support team is available 24 hours a day, 7 days a week, including Bangladeshi public holidays such as Eid, Victory Day (16 December), and Independence Day (26 March).

Email: support@7u788.io